New Resident Utility Setup
Avalon Castle Hills Apartment Utility Setup in Lewisville, TX
Quick Answer
Is electricity included in rent at Avalon Castle Hills?
Most apartment communities like Avalon Castle Hills in Lewisville bill electricity directly to the resident rather than including it in rent, often through a sub-meter or a RUBS (Ratio Utility Billing System) allocation. Confirm the exact billing method directly with Avalon Castle Hills's leasing office before signing.
Moving into Avalon Castle Hills in Lewisville, Texas? Below is your verified utility setup guide — every provider, phone number, and signup link for electric, gas, water, internet, and renters insurance at this building.
Avalon Castle Hills is in the Oncor Electric Delivery service area. Most Oncor addresses qualify for same-day Ambit Energy enrollment.
Resident Sentiment
What residents say about Avalon Castle Hills
Top 5 resident reviews from Google, sorted by rating.
I can’t thank Ali enough for turning a really difficult situation into an experience that made me and my son feel truly welcomed and valued. From the moment we connected, she made it feel like the red carpet was rolled out for us. She took the time to genuinely listen, underst…
I have had nothing but a pleasant experience moving into this beautiful community. The staff, apartment layouts, appliances, cleanliness, professionalism, and culture is everything you need. Beautiful and peaceful community. The staff makes sure you feel right at home. Special…
I had a great experience with this apartment complex, especially with the leasing agent. From the very beginning, they were professional, knowledgeable, and extremely helpful throughout the entire process. What really stood out was their excellent follow-up — they consistently…
I've lived here almost 6 years and I love the complex. I was a little concerned with a new company taking over and the changes but I was happy when it was announced that Ali was coming back as the active manager. She has been so wonderful to work with.
Very good. Initially we had a problem with our unit but the Avalon team resolved it with patience and at the end they made me happy. Thank you Avalon Team
Utility Snapshot
Utility snapshot for Avalon Castle Hills
Electric Delivery (TDU)
Oncor — outage line 888-313-4747
Natural Gas
Atmos Energy
Water & Sewer
City of Lewisville Water Services
Est. First-Month Electric Cost
$85–$176/mo on the Texas Solar Buyback 24 plan, based on typical apartment usage of 500–1,000 kWh.
Deposit
No deposit required for qualified customers who enroll with Ambit Energy.
Delivery and rate data specific to Lewisville's TDU zone, Ambit Energy rates as of 2026-04-18.
Move-In Checklist
Your move-in checklist for Avalon Castle Hills
7 days before move-in
Start Ambit Energy electric service in Oncor's territory now, so power is already on when you carry the first box into Avalon Castle Hills.
3 days before move-in
Call Atmos Energy to start gas service — most Texas gas utilities need 1-3 business days to schedule a technician.
Move-in day
Walk your new unit at Avalon Castle Hills and confirm lights, outlets, and any gas appliances are live before you sign the move-in inspection sheet.
First week
Schedule Spectrum internet installation for your first week at Avalon Castle Hills — installers typically book 3-5 days out.
Plan Comparison
Ambit Energy plans sized for Avalon Castle Hills
Compared at apartment-scale usage (500–1,000 kWh/month) for the Oncor delivery zone.
| Plan | Term | 500 kWh Rate | 1,000 kWh Rate |
|---|---|---|---|
| Budget Relief 12 | 12 mo | 23.0¢/kWh | 16.5¢/kWh |
| Texas Solar Buyback 24 | 24 mo | 17.0¢/kWh | 17.6¢/kWh |
| Texas Solar Buyback 12 | 12 mo | 17.0¢/kWh | 17.6¢/kWh |
Rates include TDU delivery charges and the E-Plan discount where offered. See the Electricity Facts Label for complete pricing details.
Neighborhood Connectivity
Internet providers near Avalon Castle Hills
Based on provider coverage reported for Lewisville, TX:
Spectrum
AT&T FiberFiber available
Frontier
Moving into Avalon Castle Hills? Let's get your power on.
Sign up for Ambit Energy online in minutes — same-day service available for most Lewisville addresses.