Contact Ambit Energy
Whether you're a customer or a consultant, we're easy to reach and ready to help. Find our contact information and hours below.
Customer Care
Hours
Monday - Sunday:
7:00 a.m. - 10:00 p.m. CT
Phone
Cancellation Requests
- Illinois Cancellation Request
- Massachusetts Cancellation Request
- Rhode Island Cancellation Request
Chat Hours
Hours
Monday - Saturday:
7:00 a.m. - 7:00 p.m. CT
Outage Reporting
For outages or electrical emergencies in Texas, contact your local utility directly using the numbers below.
AEP Central
AEP North
CenterPoint
Lubbock Power & Light
Oncor Electric Delivery
Texas New Mexico Power
Commercial Inquiries
Hours
Monday - Friday: 8:00 a.m. - 6:00 p.m. CT
Saturday: 10:00 a.m. - 5:00 p.m. CT
Phone
Toll-free: (361) 788-3521
Mailing Address
Texas Payments
Ambit Energy
P.O. Box 660462
Dallas, TX 75266-0462
Illinois Payments
Ambit Energy
P.O. Box 660442
Dallas, TX 75266-0442
Correspondence
Ambit Energy
P.O. Box 864589
Plano, TX 75086
Other Inquiries
Business Inquiries
Fax: (877) 419-8706