Pay Your Early Cancellation Fee

    Ambit Energy Cancellation Fee Payback: Up to $250 When You Switch

    Quick Answer

    Cancellation Fee Payback — Quick Answer

    Ambit Energy will reimburse up to $250 of the early termination fee charged by your prior non-Vistra electric provider when you switch to a qualifying 12-month-or-longer Ambit plan and submit your final bill showing the fee.

    Up to $250 Credit

    Applied to your Ambit Energy bill

    If you want to switch to Ambit but currently have a contract with another energy provider that charges a cancellation fee, we'll now help cover cancellation fees up to $250 for customers switching from another non-Vistra retail energy provider to certain feature-rich Ambit plans with terms of 12 months or longer.

    Requirements

    Switch to Ambit

    Customer must switch to Ambit from another energy provider

    Submit Your Final Bill

    Send a copy of your final bill showing the Early Cancellation Fee (ECF) from your previous provider to careaction@ambitenergy.com

    Receive Your Credit

    Ambit will apply a bill credit of up to $250 within two billing cycles of receiving your final bill

    Important Eligibility Notes

    • TXU, Express, 4Change, Veterans, and Tri-Eagle customers are not eligible
    • This offer is for residential customers only
    • Must enroll in a 12-month or longer term plan

    Submit Your Final Bill

    Email your final bill showing the cancellation fee to:

    careaction@ambitenergy.com

    Cancellation Fee Payback — Frequently Asked Questions

    Ready to Make the Switch?

    Browse our plans and start saving today. We'll help cover your cancellation fees so you can switch worry-free.