New Resident Utility Setup
The Colony Apartments Apartment Utility Setup in Pollok, TX
Quick Answer
Is electricity included in rent at The Colony Apartments?
Most apartment communities like The Colony Apartments in Pollok bill electricity directly to the resident rather than including it in rent, often through a sub-meter or a RUBS (Ratio Utility Billing System) allocation. Confirm the exact billing method directly with The Colony Apartments's leasing office before signing.
Moving into The Colony Apartments in Pollok, Texas? Below is your verified utility setup guide — every provider, phone number, and signup link for electric, gas, water, internet, and renters insurance at this building.
The Colony Apartments is in the Oncor Electric Delivery service area. Most Oncor addresses qualify for same-day Ambit Energy enrollment.
Resident Sentiment
What residents say about The Colony Apartments
Top 5 resident reviews from Google, sorted by rating.
Living here was the best choice I could’ve made! The maintenance and office staff are extremely helpful and supportive. Their response times make me forget about some of the small issues I have had. Some of the issues I had with my unit early on was my water heater leaking,…
Kathy and Taylor at the Crown Colony Apartments are truly exceptional. As soon as you step into their office, you’re greeted with a warm and welcoming atmosphere. Their attentiveness to your needs is remarkable, and they ensure that the apartments remain in pristine condition.…
The move in process has been incredible with adding myself to an existing lease. Taylor and Kathy helped me so much with the new lease and adding my pets. They are so personable and very happy each time I speak with them. The maintenance team also is great. During the freeze o…
My aunt is retired and has lived at the Colony Apartments for almost 2 years. Since she first moved in, Kathy and the Colony staff have been absolutely amazing! They aren't just doing their job, they genuinely care. The few minor maintenance issues she's had were taken care o…
I am glad that I did not unpack my stuff (or unpacked only 2 boxes out of many). I moved out 3 days after my move in. This is the worst apartment ever. I moved into a unit and moved out in 3 days. Those 3 days were the worst experience in my life. I still have a bit of traumat…
Utility Snapshot
Utility snapshot for The Colony Apartments
Electric Delivery (TDU)
Oncor — outage line 888-313-4747
Natural Gas
Atmos Energy
Water & Sewer
Pollok Water Supply
Est. First-Month Electric Cost
$85–$176/mo on the Texas Solar Buyback 24 plan, based on typical apartment usage of 500–1,000 kWh.
Deposit
No deposit required for qualified customers who enroll with Ambit Energy.
Delivery and rate data specific to Pollok's TDU zone, Ambit Energy rates as of 2026-04-18.
Move-In Checklist
Your move-in checklist for The Colony Apartments
7 days before move-in
Start Ambit Energy electric service in Oncor's territory now, so power is already on when you carry the first box into The Colony Apartments.
3 days before move-in
Call Atmos Energy to start gas service — most Texas gas utilities need 1-3 business days to schedule a technician.
Move-in day
Walk your new unit at The Colony Apartments and confirm lights, outlets, and any gas appliances are live before you sign the move-in inspection sheet.
First week
Schedule T-Mobile internet installation for your first week at The Colony Apartments — installers typically book 3-5 days out.
Plan Comparison
Ambit Energy plans sized for The Colony Apartments
Compared at apartment-scale usage (500–1,000 kWh/month) for the Oncor delivery zone.
| Plan | Term | 500 kWh Rate | 1,000 kWh Rate |
|---|---|---|---|
| Budget Relief 12 | 12 mo | 23.0¢/kWh | 16.5¢/kWh |
| Texas Solar Buyback 24 | 24 mo | 17.0¢/kWh | 17.6¢/kWh |
| Texas Solar Buyback 12 | 12 mo | 17.0¢/kWh | 17.6¢/kWh |
Rates include TDU delivery charges and the E-Plan discount where offered. See the Electricity Facts Label for complete pricing details.
Neighborhood Connectivity
Internet providers near The Colony Apartments
Based on provider coverage reported for Pollok, TX:
T-Mobile
Viasat
HughesNet
Moving into The Colony Apartments? Let's get your power on.
Sign up for Ambit Energy online in minutes — same-day service available for most Pollok addresses.