New Resident Utility Setup
The Promenade Apartments at Pinnacle Hills Apartment Utility Setup in Rogers, TX
Quick Answer
Is electricity included in rent at The Promenade Apartments at Pinnacle Hills?
Most apartment communities like The Promenade Apartments at Pinnacle Hills in Rogers bill electricity directly to the resident rather than including it in rent, often through a sub-meter or a RUBS (Ratio Utility Billing System) allocation. Confirm the exact billing method directly with The Promenade Apartments at Pinnacle Hills's leasing office before signing.
Moving into The Promenade Apartments at Pinnacle Hills in Rogers, Texas? Below is your verified utility setup guide — every provider, phone number, and signup link for electric, gas, water, internet, and renters insurance at this building.
The Promenade Apartments at Pinnacle Hills is in the Oncor Electric Delivery service area. Most Oncor addresses qualify for same-day Ambit Energy enrollment.
Resident Sentiment
What residents say about The Promenade Apartments at Pinnacle Hills
Top 5 resident reviews from Google, sorted by rating.
An Unforgettable Living Experience! This is hands-down the best place I’ve ever called home! From the moment I moved in, I felt welcomed and cared for, thanks to the exceptional management team. A special shoutout to Monica, who has been an absolute gem since day one . Her wa…
Our company leased multiple units at The Promenade, and the experience has been excellent. Monica and Joelle were incredibly helpful, organized, and responsive throughout the entire process. They made coordinating multiple move-ins smooth and stress-free. Great property, great…
Toured this place today! Location, location, location! Shopping centers, restaurants and quick access to the freeway. The staff was friendly and welcoming. It felt like home. I viewed the 2 bedroom and fell in love. I'm looking forward to making this our new home soon.
Pretty cool place, close to many trails with nice amenities. Its smaller than some other locations but that makes it better as well. The location is why I got in here and the apartment being brand new helps a lot. Nice pool and gym, again smaller but good.
LOVE living here! Only con is, it's really hard to find Parking at night. Some things in our apartment didn't work and they were super quick to help us order to get it fixed, great people 🥰
Utility Snapshot
Utility snapshot for The Promenade Apartments at Pinnacle Hills
Electric Delivery (TDU)
Oncor — outage line 888-313-4747
Natural Gas
Atmos Energy
Water & Sewer
Rogers Water Supply
Est. First-Month Electric Cost
$85–$176/mo on the Texas Solar Buyback 24 plan, based on typical apartment usage of 500–1,000 kWh.
Deposit
No deposit required for qualified customers who enroll with Ambit Energy.
Delivery and rate data specific to Rogers's TDU zone, Ambit Energy rates as of 2026-04-18.
Move-In Checklist
Your move-in checklist for The Promenade Apartments at Pinnacle Hills
7 days before move-in
Start Ambit Energy electric service in Oncor's territory now, so power is already on when you carry the first box into The Promenade Apartments at Pinnacle Hills.
3 days before move-in
Call Atmos Energy to start gas service — most Texas gas utilities need 1-3 business days to schedule a technician.
Move-in day
Walk your new unit at The Promenade Apartments at Pinnacle Hills and confirm lights, outlets, and any gas appliances are live before you sign the move-in inspection sheet.
First week
Schedule T-Mobile internet installation for your first week at The Promenade Apartments at Pinnacle Hills — installers typically book 3-5 days out.
Plan Comparison
Ambit Energy plans sized for The Promenade Apartments at Pinnacle Hills
Compared at apartment-scale usage (500–1,000 kWh/month) for the Oncor delivery zone.
| Plan | Term | 500 kWh Rate | 1,000 kWh Rate |
|---|---|---|---|
| Budget Relief 12 | 12 mo | 23.0¢/kWh | 16.5¢/kWh |
| Texas Solar Buyback 24 | 24 mo | 17.0¢/kWh | 17.6¢/kWh |
| Texas Solar Buyback 12 | 12 mo | 17.0¢/kWh | 17.6¢/kWh |
Rates include TDU delivery charges and the E-Plan discount where offered. See the Electricity Facts Label for complete pricing details.
Neighborhood Connectivity
Internet providers near The Promenade Apartments at Pinnacle Hills
Based on provider coverage reported for Rogers, TX:
T-Mobile
Rise Broadband
Nextlink
Moving into The Promenade Apartments at Pinnacle Hills? Let's get your power on.
Sign up for Ambit Energy online in minutes — same-day service available for most Rogers addresses.