Switching Tips

    5 Signs You Should Switch Your Texas Electric Provider Today

    Stuck on an expired contract or rising rates? Here are the telltale signs it's time to shop for a better electricity deal.

    5 min read
    5 Signs You Should Switch Your Texas Electric Provider Today

    Introduction

    Are you paying more for electricity than you should? In Texas's deregulated market, many consumers stay with their current provider out of inertia—even when better options are just a few clicks away.

    Compare your current total bill with current offers using your own usage and all charges. Here are five clear signs that switching providers could save you money.

    Sign #1: Your Contract Has Expired

    This is the biggest red flag. When your fixed-rate contract expires, most providers automatically switch you to a month-to-month variable rate—which may differ from your previous rate.

    What Happens After Expiration:

    • Your locked rate disappears
    • You're moved to the provider's "default" rate
    • Bills can rise when a contract ends and the rate changes
    • No notification required in most cases

    What to Do:

    1. Check your last bill for contract status
    2. Set calendar reminders 60 days before expiration
    3. Shop for new plans while you still have negotiating power

    Pro Tip: Many providers offer "win-back" rates to keep expiring customers. But you'll only get these offers if you actively shop around.

    Sign #2: Your Bill Keeps Climbing (But Usage Stays Flat)

    Have you noticed your electricity bill creeping up month after month, even though your usage patterns haven't changed?

    Possible Culprits:

    • Variable rate increases: Market fluctuations hitting your bill
    • Expired promotional rates: Intro discounts ended without notice
    • Pass-through charges: TDU fees or regulatory costs increasing
    • Hidden fees: Base charges or other fees added over time

    How to Investigate:

    1. Compare your current per-kWh rate to your original contract
    2. Check if your rate tier has changed
    3. Look for new fees on recent bills
    4. Compare to current market rates

    If comparable plans have a lower total estimated bill at your usage, it may be worth reviewing your options.

    Sign #3: Customer Service Is a Nightmare

    Electricity is a utility—it should just work. But if contacting your provider means:

    • Long hold times (30+ minutes)
    • Unhelpful representatives
    • Billing errors that never get resolved
    • Difficulty getting straight answers

    ...it might be worth switching for peace of mind alone.

    Customer Service Red Flags:

    • Can't reach a human by phone
    • Online portal doesn't work properly
    • Billing disputes take months to resolve
    • You dread calling them

    Life's too short for terrible customer service. Many providers in Texas pride themselves on responsive support. Learn about our approach.

    Sign #4: Better Renewable Options Exist

    If you signed your current plan years ago, the renewable energy landscape has changed dramatically. Today's green energy options are often:

    • Price-competitive with traditional plans
    • 100% renewable from Texas wind and solar
    • Transparent about energy sources
    • Incentive-eligible for certain tax benefits

    Questions to Ask:

    • What percentage of my current plan is renewable?
    • Are there 100% renewable options at similar or lower rates?
    • Do any plans support specific Texas renewable projects?

    If going green matters to you, don't assume it costs more. Compare plans to see renewable options at competitive prices.

    Sign #5: The Market Has Dropped

    Electricity prices fluctuate with natural gas prices, renewable energy availability, and seasonal demand. If rates have dropped since you signed your contract, you might be overpaying.

    When Rates Are Typically Lowest:

    • Spring (March-May): Mild weather = low demand
    • Fall (September-November): Post-summer price correction
    • Market corrections: After supply increases or demand drops

    How to Know if Rates Have Dropped:

    1. Check current advertised rates online
    2. Compare to your current per-kWh rate
    3. Factor in any early termination fees

    Example: For a household using 1,000 kWh per month, estimate each plan’s total bill over the remaining contract months using actual charges and fees. Subtract any cancellation fee from the estimated difference before deciding whether switching early makes sense.

    How to Switch Providers

    Switching is easier than you think:

    1. Find your current rate and contract end date
    2. Check for early termination fees (if any)
    3. Compare new plans using your actual usage data
    4. Sign up online with your new provider (takes 10-15 minutes)
    5. Your new provider handles everything else—no need to contact your old provider

    There's no service interruption. The same wires deliver your electricity. Only the billing changes.

    What About Early Termination Fees?

    Sometimes paying an ETF makes financial sense:

    Do the math:

    • Calculate monthly savings with a new plan
    • Multiply by remaining contract months
    • Subtract the ETF

    If the result is positive, switching saves money even with the fee.

    Important: If you're moving to a new address in Texas, the "Mover's Clause" often waives ETFs. Read more about this.

    Take Action Today

    Every month you stay with an overpriced plan is money wasted. Texas's competitive market means better options are always available.

    Ready to see what you could save? Compare electricity plans or get personalized help finding the right plan for your home or business.

    Ready to Find a Better Plan?

    Compare competitive electricity rates for your Texas home or business.