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    Lubbock, TX
    Electricity Plans

    Electricity for your home, apartment or business in Lubbock—with personal help from the Texas Electric Saver team. Ambit Energy serves eligible addresses on LP&L lines; addresses served by South Plains Electric Co-op or Xcel Energy aren't open to retail choice. We'll confirm yours first.

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    Quick Answer

    Electricity in Lubbock, TX — Quick Answer

    Lubbock Power & Light (LP&L) opened to retail choice in March 2024. Some Lubbock addresses are served by South Plains Electric Cooperative or Xcel Energy (Southwestern Public Service) instead, and those utilities don't offer provider choice. Addresses served by LP&L can choose a retail electricity provider. Ambit Energy serves eligible addresses on LP&L lines; we'll confirm yours first. Report outages to LP&L at (806) 775-2509. If another utility serves your address, call South Plains Electric Co-op at (888) 741-0111 or Xcel Energy at (800) 895-1999. Call us at (361) 788-3521 and we'll check your address.

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    Local Services

    Lubbock, TX Utility Setup Guide

    Lubbock is a major West Texas city in Lubbock County, home to Texas Tech University and a hub for the South Plains region. Lubbock Power & Light (LP&L) opened to retail choice in March 2024. Some Lubbock addresses are served by South Plains Electric Cooperative or Xcel Energy (Southwestern Public Service) instead, and those utilities don't offer provider choice. Addresses served by LP&L can choose a retail electricity provider. Ambit Energy serves eligible addresses on LP&L lines; we'll confirm yours first. Report outages to LP&L at (806) 775-2509. If another utility serves your address, call South Plains Electric Co-op at (888) 741-0111 or Xcel Energy at (800) 895-1999. Your electric bill names the utility that serves your address; if you are moving, ask the landlord or seller which one it is before you sign. Call us at (361) 788-3521 and we'll check your address.

    Electricity prices in Lubbock

    We don't list Lubbock prices because Ambit prices depend on the address and plan, and today's prices for addresses served by LP&L haven't been confirmed. Addresses served by LP&L can choose a retail electricity provider. Ambit Energy serves eligible addresses on LP&L lines; we'll confirm yours first. Call us at (361) 788-3521.

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    Local Info

    Lubbock, TX Utility & Government Contacts

    Verified numbers, addresses, and websites for services you'll need during your move.

    LP&L

    Power outage · grid operator

    📞(806) 775-2509
    🌐electricoutage.ci.lubbock.tx.us/gridvu
    Outage line for addresses served by LP&L. Call LP&L, not your retail provider.

    South Plains Electric Co-op

    Power outage · grid operator

    📞(888) 741-0111
    🌐www.spec.coop/outage
    Outage line for the addresses it serves. Not open to provider choice.

    Xcel Energy

    Power outage · grid operator

    📞(800) 895-1999
    🌐www.xcelenergy.com/xe/outages_and_emergencies/report_electric_outage
    Outage line for the addresses it serves. Not open to provider choice.

    City Hall

    Permits, utilities, general

    📞(806) 775-2000
    🌐www.lubbocktexas.gov

    Police (non-emergency)

    Lubbock Police Department

    📞(806) 763-7311

    County Courthouse

    Records, permits, court business

    📞(806) 775-1000
    🌐www.co.lubbock.tx.us

    Post Office

    USPS retail + mailing

    📞(806) 763-4467

    Frequently Asked

    Lubbock Electricity Service FAQ

    About Lubbock

    Who do I call for a power outage in Lubbock?+
    Report outages to LP&L at (806) 775-2509. If another utility serves your address, call South Plains Electric Co-op at (888) 741-0111 or Xcel Energy at (800) 895-1999. Your electric bill shows which utility serves your address. Ambit Energy doesn't handle outages.
    Is Ambit Energy available everywhere in Lubbock?+
    Not at every address. Addresses served by LP&L can choose a retail electricity provider. Ambit Energy serves eligible addresses on LP&L lines; we'll confirm yours first. Addresses served by South Plains Electric Co-op or Xcel Energy can't choose a provider, because those utilities aren't part of Texas retail choice.
    What does Ambit Energy cost in Lubbock?+
    We don't list a Lubbock price because Ambit prices depend on the address and plan, and we haven't confirmed today's prices for addresses served by LP&L. Call us at (361) 788-3521; if your address is eligible, we'll go over the current price and the plan's Electricity Facts Label with you before you enroll.
    Which towns are near Lubbock?+
    Nearby towns include Lamesa, Snyder, Big Spring, Andrews. Electric utilities differ from town to town and sometimes from street to street, so we check each address before anyone signs up.
    How do I set up water service in Lubbock?+
    Call City of Lubbock Water Utilities at 806-775-2500. Deposit may apply for new accounts. Setup typically completes in 1–3 business days.

    About the Texas Deregulated Market

    How long does it take to switch providers?+
    Choose from the service-start dates Ambit offers for your exact address and review your enrollment confirmation. Your activation date depends on address eligibility, meter status and utility processing.
    What's the difference between LP&L and a retail electricity provider?+
    LP&L owns the poles, wires and meters and restores outages. A retail electricity provider sells your plan and sends your bill. Addresses served by LP&L can choose a retail electricity provider. Ambit Energy serves eligible addresses on LP&L lines; we'll confirm yours first.
    Fixed vs variable rates — which should I pick?+
    A fixed rate keeps your price per kWh for the contract term. A variable rate can change monthly with wholesale prices. Most Texas households pick fixed for budget predictability, especially during summer peak months.
    Where can I see a plan's full price and fees?+
    Every plan has an Electricity Facts Label (EFL) showing its average price at 500, 1,000 and 2,000 kWh, its fees, its cancellation fee and any discounts. Read the plan's EFL before you enroll.
    Do you have Spanish-language support?+
    Yes — our site is fully bilingual and phone support is available in Spanish. Ver esta página en español →

    Starting service in Lubbock?

    Addresses served by LP&L can choose a retail electricity provider. Ambit Energy serves eligible addresses on LP&L lines; we'll confirm yours first. Call us at (361) 788-3521.

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    Serving Lubbock and Nearby Areas

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